4) Don’t Argue
Oftentimes difficult people want to argue for seemingly no reason. They may just be taking another issue out on you where they couldn’t argue with the person who caused their frustration. If you do not know the underlying cause of that tension, you won’t know what the actual issue is. Sometimes listening is the answer. Other times, just walking away is. It depends on whether you can get them to a place of discussion without argument. If you can’t have a calm discussion, then it’s best to just let them talk and not say anything until they calm down. If they can’t calm down, and they are bent on wanting to argue, the best defense is a good offense as the expression goes. Simply back away or tell them you will revisit the issue when they are calm enough to speak kindly.
Click below to share this article.